Flash CSAs understand the meaning of excellent customer service. We strive towards improvement by communicating customer feedback to team and engaging in action planning. We do this to enhance operational performance and customer satisfaction. Our team members exercise the use of reasonable judgment, initiative, and attention to detail.
The CSA is responsible for examining rental cars as they are returned by customers. They provide customers with information regarding damages, personal belongings and gas volume. Our agents are versatile and can adapt easily to your company protocols.
Duties are not limited to those mentioned above.